Tech Support
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Apple Support prepares to leave X: End of the omni-channel?
Well-reported privacy concerns, distribution of fake news, and poor content protection decisions may have eroded trust in social media.
As UAW seeks 4-day workweek, the idea gains ground with US workers
The United Auto Worker union's push for a four-day workweek, among other negotiation demands, indicates the idea is gaining traction among both workers and employers.
macOS Sonoma beta hints DFU boost for Mac admins
A fresh change buried in the latest macOS Sonoma beta should make it a little easier to get bricked Macs out of Device Firmware Update (DFU) mode.
Of cut cables and the sad state of tech support
One of life’s lessons is that tech support never seems to improve, no matter whether it’s a phone company that cut your fiber cable or Microsoft rolling out, then reversing, changes in Windows 11. Something’s got to give.
Cisco's Mac choice scheme confirms Apple's future in enterprise tech
Cisco says 59% of new hires choose a Mac and 65% of existing workers switch to Apple’s platform when they get the chance.
Instead of tech gifts, give updates and support
If you're thinking about what tech gifts you can hand out this year, take a step back and think about what's really important: hardware upgrades and tech support.
IT workers face greater stress from remote issues
With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that.
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Excel 2016 and 2019 cheat sheet: Ribbon quick reference
Our visual guide helps you find the most popular commands on the Ribbon in Excel 2016 and 2019 for Windows, along with keyboard shortcuts for performing each action.
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PowerPoint 2016 cheat sheet: Ribbon quick reference
Our visual guide helps you find the most useful commands on the Ribbon in PowerPoint 2016 for Windows, along with keyboard shortcuts for performing each action.
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Best Places to Work in IT archives, 1994 to 2018
See 25 years of Computerworld's Best Places to Work in IT lists in an easy-to-sort spreadsheet.
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Download the 2018 Best Places to Work in IT special report
Our 25th annual report highlights 100 top organizations across the country that attract skilled tech professionals by offering robust salaries, stellar benefits, and flexible, fast-paced work environments.
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Windows 10 cheat sheet: Handy gestures and shortcuts
Learn these useful touchpad gestures, keyboard shortcuts and touchscreen gestures for getting around Windows 10.
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Best of Shark Tank
Take a look back at some of the timeless tales that caught Sharky’s attention over the past year.
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Word 2016 cheat sheet: Ribbon quick reference
Our visual guide helps you find the most useful commands on the Ribbon in Word 2016 for Windows, along with keyboard shortcuts for performing each action.
![Computerworld - Mobile Application Madness [cover]](https://images.idgesg.net/images/article/2017/11/computerworld_mobile_application_madness_development_2017_thinkstock_teaser-100743242-small.3x2.jpg?auto=webp&quality=85,70)
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How to manage mobile app madness
Enterprise demand for mobile apps is outstripping IT's ability to keep up. Here are several strategies for coping.
![Computerworld - Insider Exclusive - Your Guide to the Mobile Virtual Reality Boom [cover]](https://images.idgesg.net/images/article/2017/10/2017_cw_mobilevr_promo-100739297-small.3x2.jpg?auto=webp&quality=85,70)
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Your guide to the mobile virtual reality boom
The mobile world is going virtual, from virtual assistants to virtual (and augmented) reality. This collection of columns from Mike Elgan can help you separate fact from fiction.
![Computerworld - 11 Key Steps for Selecting and Implementing a KM Platform [2017]](https://images.idgesg.net/images/article/2017/07/2017_cw_km_11steps-100729624-small.3x2.jpg?auto=webp&quality=85,70)
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11 key steps for selecting and implementing a KM platform
It’s important to choose knowledge management software that’s a good fit for your organization -- and to get employees fully on board.
![Computerworld - Digital Edge 50 [2017]](https://images.idgesg.net/images/article/2017/06/computerworld_digital_edge_50_2017_cover_1200x800-100727881-small.3x2.jpg?auto=webp&quality=85,70)
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