Features
Q&A: Sedgwick exec lays out 'the baby steps to genAI adoption'
Sedgwick, a global insurance claims administrator that receives 1.7 million documents a day, turned to generative AI to summarize multi-page claims for adjusters and to streamline operations. CDO Leah Cooper explained how Sedgwick...
Managing rapid-fire Windows updates
IT dislikes disruption, and Microsoft is giving us a lot of it. Here’s how to get a handle on never-ending Windows updates.
Super apps: the next big thing for enterprise IT?
All-in-one mobile apps that combine multiple mini apps and services under a single platform first made a splash in the consumer world. Is the enterprise next?
Best Places to Work in IT 2024
Our 30th annual report underscores the growing importance of IT — and its people — across organizations of all sizes and industries.
‘IT that just works’: A mantra for innovation at Kinaxis
A commitment to excellence and continuous learning helps IT teams reach their full potential at the No. 5 midsize company on Computerworld’s ‘Best Places to Work in IT 2024’ list.
At UKG, diversity is a linchpin of better IT and business outcomes
A merger of two software companies was the catalyst for a culture of representation at the No. 3 large organization on Computerworld’s ‘Best Places to Work in IT 2024’ list.
At BCU, IT is a core competency for business success
As the lines blur between IT and business strategy, leadership at the No. 4 small company on Computerworld’s ‘Best Places to Work in IT 2024’ list focuses on employee well-being and an outcome-based workplace.
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10 top file-sharing services: Dropbox, Box, Google Drive, OneDrive, and more
Most file-sharing services have evolved into full-blown collaboration platforms. We look at 10 online services ranging from basic to enterprise-level.
Office 2021 vs. Microsoft 365: How to choose
Microsoft Office may be the most common productivity tool for corporate users, but it's not a one-size-fits-all suite. Here are the differences between Office 2021 and Microsoft 365 and how to decide which is best for you.
OpenAI's ChatGPT turns one year old; what it did (and didn't do)
During the past 12 months, ChatGPT has fundamentally changed the landscape of AI. While warnings of impending doom from AI self-awareness still hang in the air, the technology has also surprised many by taking on tasks never thought...
Q&A: NY Life exec says AI will reboot hiring, training, change management
During its 178 years, New York Life has had to adapt many times; now, AI is affecting nearly every corner of the insurance business, from hiring to client services, says Alex Cook, senior vice president and head of strategic...
![Computerworld > The Evolution of the iPhone [cover]](https://images.idgesg.net/images/article/2018/09/cw_evolution_of_the_iphone_01-100771459-small.3x2.jpg?auto=webp&quality=85,70)
The evolution of Apple's iPhone
As the iPhone ages, let's look at how the now-iconic device has matured since its arrival in 2007.
Open source is coming to the Apple enterprise with Fleet
Fleet, an open-source endpoint security company, recently extended its offerings with osquery script execution of managed devices. CEO Mike McNeil talked about what this means.
Windows Hello for Business: Passwordless authentication for Windows shops
Microsoft has brought biometric sign-in to Windows 10 business and enterprise users with Windows Hello for Business. Here’s how it works and how to deploy it to your users.
Q&A: ServiceNow CIO sees an 'iPhone moment' for genAI
Chris Bedi has been involved in a full-court press to take advantage of the productivity, efficiency, and efficacy capabilities of artificial intelligence for years. But when ChatGPT launched a year ago, everything changed.
5 key benefits of optimizing employee tech tools
Improving the technology that workers use every day boosts productivity, extends the value of tech investments, helps companies stay competitive, and more.
Q&A: Cisco CIO sees AI embedded in every product and process
After little more than a year on the job, Cisco CIO Fletcher Previn can already see that AI will create productivity and efficiency gains well worth the money spent on developing domain-specific models to address internal and external...
New Jamf CEO John Strosahl on Apple in the enterprise, Jamf's future
John Strosahl became CEO in September when he took over from Dean Hager. We caught up with him to discuss Apple's growing role in the enterprise and the future of his company.
M365 Copilot, Microsoft’s generative AI tool, explained
Microsoft’s generative AI assistant is integrated within a host of the company's workplace apps. Here’s what enterprises need to know and what they can do to prepare for Microsoft 365 Copilot’s general release.
