IT Strategy
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Q&A: Cisco CIO Fletcher Previn on the challenges of a hybrid workplace
Securing Cisco's networks, creating and maintaining company culture, and dealing with a dearth of IT talent are among the difficult issues with which Cisco CIO Fletcher Previn says he's grappling.
Q&A: What happened when a customer support company upgraded some features to ChatGPT?
Fergal Reid, director of machine learning at Intercom, whose customer support software is used by 25,000 enterprises, just rolled out some new features for clients powered by ChatGPT. It turns out that there are still some things to...
How enterprises can use ChatGPT and GPT-3
Chatbot platforms like ChatGPT and GPT-3 can be valuable tools to automate functions, help with creative ideas, and even suggest new code and fixes for broken apps. But precautions are needed before companies move too fast.
The best remote tech jobs for 2023
The top five IT positions in demand now have some of the highest rates of allowing workers to work fully remote, according to a new report. Remote roles also affect pay.
Low-code development platforms to grow 25% in 2023
As organizations look to be more agile, automate business processes, and create new web and mobile apps to meet consumer demand, tools that automate development are becoming key — especially as a dearth of IT talent continues.
How Bolt uses Slack to kill internal email
The mobility services company has been using Slack since 2017 in order to streamline its internal communications and provide all employees with a single source of truth for workplace information.
Reframing our understanding of remote work
Remote work is not a place but a skill set. Successful companies and employees are learning those skills. Are you?
Innovation vs. execution: You have to have both
The coming new year always brings out hopes for big, innovative announcements in the tech world. But without the right kind of execution, innovation can't save the day.
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A third of UK workers to stay online over holidays, following global trend
A new report from Slack highlights how workers both in the UK and across the globe struggle to switch off from work, even during the Christmas holidays.
Maersk's TradeLens demise likely a death knell for blockchain consortiums
After four years, Maersk is shuttering its blockchain experiment aimed at creating an efficient and inexpensive method for tracking global shipments. While blockchain consortiums may struggle, enhanced blockchain-as-a-service...
How not to manage a business, starring Twitter's Elon Musk
Well, you can say one thing about Elon Musks' management style: it's different.
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How intelligent automation will change the way we work
Incorporating cognitive technologies with business process automation can bring significant gains in efficiency, revenue, and customer satisfaction — if it’s done right. Here’s how companies should approach automation and how workers...
In the shadow of the Twitter disaster: How to prep for layoffs
The way Twitter's new owner, Elon Musk, and his executive team have handled layoffs at the company is a case study in how not do it.
Corporate execs confident on sustainability goals, admit more work needed
Most companies have hit their near-term goals for greenhouse gas reduction, and some have advanced circular-economy projects. But to get to net-zero emissions, suppliers, customers. and dedicated corporate teams will all be needed.
Should you let workers know the salaries you pay?
In New York City, it's now the law to post salaries. But that doesn't mean would-be employees are really getting accurate information. So for your sake, be upfront with them.
Q&A: Expedia CTO details return-to-work program for workers who come back
Expedia Group recently graduated its first group of former employees from a 16-week internship program aimed at reacquainting them to the technology workforce after having been away for two or more years. Anyone who took two or more...
Is performance tracking about to go mobile?
Productivity tracking has exploded in the last few years as companies sought to keep track of employee performance. With more workers now remote, that monitoring could soon go mobile.
Sustainable IT: An environmental and social approach to business tech
Applying environmental, social, and governance goals to enterprise IT practices can lower operating costs, improve resiliency, and bolster brand image.
IT spending to grow, as companies use tech to battle expected recession
Gartner says software and services will drive growth, while data center spending will also increase, though more modestly.
