Lucas Mearian
Senior Reporter
Senior Reporter Lucas Mearian covers AI in the enterprise, Future of Work issues, healthcare IT and FinTech.
Dell cuddles up to Hugging Face to offer genAI to customers
Dell will be using AI tool developer Hugging Face to offer its customers open-source generative AI models for business purposes.
OpenAI's ChatGPT turns one year old; what it did (and didn't do)
During the past 12 months, ChatGPT has fundamentally changed the landscape of AI. While warnings of impending doom from AI self-awareness still hang in the air, the technology has also surprised many by taking on tasks never thought...
Q&A: NY Life exec says AI will reboot hiring, training, change management
During its 178 years, New York Life has had to adapt many times; now, AI is affecting nearly every corner of the insurance business, from hiring to client services, says Alex Cook, senior vice president and head of strategic...
Q&A: ServiceNow CIO sees an 'iPhone moment' for genAI
Chris Bedi has been involved in a full-court press to take advantage of the productivity, efficiency, and efficacy capabilities of artificial intelligence for years. But when ChatGPT launched a year ago, everything changed.
Q&A: Cisco CIO sees AI embedded in every product and process
After little more than a year on the job, Cisco CIO Fletcher Previn can already see that AI will create productivity and efficiency gains well worth the money spent on developing domain-specific models to address internal and external...
AI software market to quadruple to $251B by 2027
Generative AI-based applications that can automatically learn, discover, and make recommendations or predictions based on user requests are leading the way.
Biden lays down the law on AI
The White House today issued a long-awaited executive order that hammers out clear rules and oversight measures to ensure artificial intelligence is kept in check, while also providing paths for it to grow.
‘Data poisoning’ anti-AI theft tools emerge — but are they ethical?
New tools that can corrupt digitized artwork and other copyrighted materials are emerging to thwart generative AI models that scrape the internet to learn and provide content.
White House to issue AI rules for federal employees
President Biden is expected to announce new rules requiring government agencies to more fully assess AI tools to ensure they're safe and don't expose sensitive information. The government is also expected to loosen immigration...
Q&A: The human-machine relationship requires mutual understanding, respect for AI
Three Gartner Research executives weighed in on the coming wave of generative AI apps and how human interaction with machines will redefine how CIOs, CEOs and everyone else see it. And don't forget to say 'please' and 'thank you.'
Teaching AI to behave is the fastest-growing career skill
Generative AI platforms require tailoring for specific tasks — and it's that skill employers are seeking in new employees or in opportunities to upskill current workers.
Prisma chief med officer: AI offers ‘tremendous opportunities’ but shouldn’t replace doctors
As he investigates possible uses for AI deployment in a healthcare network, Dr. Drew Albano sees opportunities to improve healthcare and reduce administrative burdens — as well as dire consequences if it's not used for the right...
Q&A: How Discover Financial Services created an AI governance council
Discover is exploring how it can use AI to create efficiencies, but in a heavily regulated industry, protecting sensitive customer data always comes first. Here's how the firm worked to ensure AI's safe but productive use.
Here’s where more than half of organizations are piloting generative AI
A new Gartner poll reveals that genAI technology is being deployed by organizations for three key business processes, while a Google Cloud poll shows enthusiasm for AI tools among developers.
Faced with back-to-office mandates, employees are ‘coffee badging’ office visits
Many employees are doing the bare minimum to satisfy in-office requirements, simply showing up long enough to get credit for being there before returning home to work.
With AI, there’s a trust gap based on gender, age
Two recent surveys point to a lack of confidence in AI, and an outright fear it will replace workers' jobs.
Meta challenges ChatGPT with chatbot, OpenAI fires back with new features
Meta this week unveiled a new chatbot connected to the Bing search engine that can have a conversation with a user and create images based on textual inputs.
Chip industry strains to meet AI-fueled demands — will smaller LLMs help?
Large language models are growing in size, as is the number of companies using generative AI technology. The more the models grow, the more CPUs they consume — exacerbating an already-strained chip supply chain.
Q&A: How one CSO secured his environment from generative AI risks
Having a plan in place before deploying genAI for software product development and employee assistance tools is critical, says Navan CSO Prabhath Karanth. Otherwise, the threat potential is high.