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Q&A: ServiceNow CIO sees an 'iPhone moment' for genAI
Chris Bedi has been involved in a full-court press to take advantage of the productivity, efficiency, and efficacy capabilities of artificial intelligence for years. But when ChatGPT launched a year ago, everything changed.
5 key benefits of optimizing employee tech tools
Improving the technology that workers use every day boosts productivity, extends the value of tech investments, helps companies stay competitive, and more.
UK workers support AI but want greater organizational transparency
New research from Asana’s Work Innovation Lab shows that UK workers are happy to embrace working alongside AI, and are even considering organizational policies toward the technology when job hunting.
Q&A: The human-machine relationship requires mutual understanding, respect for AI
Three Gartner Research executives weighed in on the coming wave of generative AI apps and how human interaction with machines will redefine how CIOs, CEOs and everyone else see it. And don't forget to say 'please' and 'thank you.'
Faced with back-to-office mandates, employees are ‘coffee badging’ office visits
Many employees are doing the bare minimum to satisfy in-office requirements, simply showing up long enough to get credit for being there before returning home to work.
Forrester asks a forbidden question: Are vendors lying or do they believe their own hype?
The idea that vendors lie a lot is, as the saying goes, “a tale as old as time.” But to suggest vendors are so persuasive because they actually believe their falsehoods — now, that's intriguing.
Experts: 'Quiet cutting' employees makes no sense, and it's costly
The recent trend of reassigning employees into roles designed to push them to quit could ultimately cost your company more money — and damage internal morale.
OpenAI to use GPT-4 LLM for content moderation, warns against bias
The company expects to eliminate undesired biases introduced during training with the involvement of humans in the loop.
IT leaders want AI but but accelerating development stirs fears: Report
While IT leaders are optimistic about AI, the speed at which the technology is developing has led them to question their organizations' readiness to implement it, according to a report from AMD.
How to build employee trust as AI gains ground
One in four workers do not feel trusted by their employer, and as more organizations roll out or pilot AI platforms to unlock efficiencies, employees are fearful of being replaced by a machine.
Hybrid work is entering the 'trough of disillusionment'
As more organizations, including governments, call employees back to the office at least part of the workweek, the love affair with remote and hybrid work may be cooling off.
EEOC Commissioner: AI system audits might not comply with federal anti-bias laws
The emerging patchwork of laws and regulations governing the use of AI in finding, hiring, and promoting workers serve as reminders that, regardless of the technology in use, a company remains liable for federal civil rights...
Companies that trialed a 4-day workweek continue to reduce time on the clock
Six months after the end of a four-day workweek study, companies that participated continued to cut back on hours, claiming employees are happier and just as productive.
Lawyers and Incident Response can be a dangerous combo
In many ways, lawyers, CIOs and CISOs have the same mission: protect the enterprise from forces that want to do harm. But those two professions often approach the task in such polar opposite ways that they fight each other instead of...
Should SMBs worry about a recession?
In a word, no. Companies that think they have to pull back on investments and cut head count are on the wrong track.
Should SMBs worry about a recession?
In a word, no. Companies that think they have to pull back on investments and cut head count are on the wrong track.
IT is driving new enterprise sustainability efforts
Actions go above and beyond energy efficiency initiatives to support broader environmental, social, and governance frameworks.
The shadow IT fight — 2023 style
Gaining visibility into anything IT-related is always difficult, but the age-old nemesis, shadow IT, remains a major problem — especially as the enterprise environment has changed.
Do business Macs still need to run Windows?
The ability to run Windows opened the door for Macs in the enterprise. But in the modern business world, Windows is optional — and sometimes the other options are better.
